What information do we collect and what do we do with it?
We collect personal data from you when you sign up to receive updates on news and opportunities about arts & culture in Gloucester. We ask for your name and email address so that we can contact you about these updates. Your data is confidential and is not shared with any third parties outside of Gloucester Culture Trust.
When you subscribe to our mailing list, we ask if you have particular interests in any of our projects. This is not a mandatory question but helps us understand more about your interests and which projects you would like to hear about most.
Who do we share your information with?
Your data is confidential and is not shared with any third parties outside of Gloucester Culture Trust. In an unlikely instance of a court order or legal requirement, we may be obliged to disclose your personal data. We will endeavour to let you know should such a satiation arise, unless there is a legal restriction which prevents us from doing so.
How can I opt-out?
If you decide you no longer want to receive information from Gloucester Culture Trust you can ask us to remove your details from our records. You can do this at any time by clicking ‘unsubscribe’ at the bottom of our newsletter. You can also let us know by email dylan@gloucesterculture.org.uk.
Other websites
Our website page often contains link to other organisations that we work in partnership with to deliver our projects. This privacy policy only applies to the Gloucester Culture Trust website. When you link to other websites, please be sure to read their privacy notices.
Job applications
If you have applied to work for us, we may have requested some basic personal data. For example, the personal data you include on your CV. This information is confidential, only kept for HR purposes and not shared with any other party.
Changes to our privacy policy
We keep our privacy under regular review and any update will be made on our website. This policy was last updated on 13 February 2026. Our full policy can be found below:
Our contact details
Name: Gloucester Culture Trust
Address: Jolt, First Floor, Kings House, 27 St Aldate Street, Gloucester, GL1 1RP
Phone Number: N/A
E-mail: hello@gloucesterculture.org.uk
Website: www.gloucesterculture.org.uk
Policy Updated and correct: 13th February 2026
The type of personal information we collect
We currently collect and process the following information:
- Personal identifiers and contacts (for example, name and contact details)
- Characteristics and demographic details (for example gender, age and ethnicity)
- Bank details (for suppliers and donors)
- Website user stats
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- Email marketing
- Monitoring and evaluation
- Marketing KPIs (Website Traffic)
We use the information that you have given us in order to:
- Contact you via email marketing
- Report to funders (anonymised)
- Report internally
Your data is confidential and is not shared with any third parties outside of Gloucester Culture Trust unless consent is given. In an unlikely instance of a court order or legal requirement, we may be obliged to disclose your personal data. We will endeavour to let you know should such a satiation arise, unless there is a legal restriction which prevents us from doing so.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting dylan@gloucesterculture.org.uk
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information
Your information is securely stored on password protected and confidential folders, or in locked storage on site.
We keep survey data for three years. We will then dispose your information by safely deleting or destroying. Any data required for longer than this due to funding purposes (e.g. surveys, evaluation) will be anonymised.
If you have applied to work for us, we may have requested some basic personal data. For example, the personal data you include on your CV. This information is confidential, only kept for HR purposes for two years and not shared with any other party. It is then securely deleted or destroyed.
How can I opt-out?
If you decide you no longer want to receive information from Gloucester Culture Trust you can ask us to remove your details from our records. You can do this at any time by clicking ‘unsubscribe’ at the bottom of our newsletter. You can also let us know by email dylan@gloucesterculture.org.uk.
If you change your mind in the future, you will still be able to sign up again. You can also follow the same process above to update us on which projects you are particularly interested in.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at dylan@gloucesterculture.org.uk or the postal address at the top of this document if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at the details at the top of this document.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
